Digital Court Recording solutions

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VIQ offers a complete range of digital court recording solutions that allow courts to significantly reduce their cost per case while improving efficiency for judges, lawyers and the legal community.

Our easy-to-use digital court recording solutions make it possible for you to share case audio, video and information across multiple locations, at the same time allowing you to conserve storage space and save on storage media. With integrated log notes, confidence monitoring and integrated playback and transcription capabilities, VIQ's digital court recording solutions can streamline your workflow and create an easy to use, accurate and secure record of all your proceedings. If transcription is required, the transcriptionist can work from the digital record using our free, easy-to-use VIQ playback utility.

We have digital court recording solutions for any courtroom environment, from simple standalone capture solutions to complex, multi-location integrated audio-video systems that transfer files across servers and networks.

Key Considerations for Courts

In the event of an appeal or a retrial or second appearance, you'll need to quickly locate and access previous recordings. Instead of hunting through a folder of hundreds of recordings trying to locate the one recording you need, VIQ has a better way.

VIQ's database infrastructure ensures that you can search on a wide range of case information, such as case number, defendant name, presiding judge, date/time, etc., in order to easily locate your recordings. You can even search by annotation. We even work with partial matches, so as long as you remember anything at all about the case, you'll be able to find it.

No matter if you're searching one standalone workstation or a national network of dozens of servers, all the previously recorded audio, video and other digital media evidence is right there at your fingertips.

You already have a case management system, why not put it to better use? VIQ's digital court recording software can integrate with any third-party case management system to give you a customized recording with no data re-entry. VIQ uses the information already entered in your case management database, such as case number, scheduled date/time, presiding judge and other participants, and copies it into your your current docket, saving you the time, effort and risk of data re-entry.

We can provide seamless integration with existing case management systems using various methods including: web service, stored procedures, views or queries. We have already integrated our solutions with leading case management systems including CM/ECF, Tyler Odyssey, Maximus and more.

VIQ goes the extra mile by providing not only the normal case management integration to download case records into our products, but also provides the ability for our products to upload case records back to the case management system if so desired.

Some courts need to provide written transcripts of all proceedings; other courts need to provide transcripts in case of appeals. Either way, VIQ has you covered.

Transcriptionists on your network can use our powerful Media Manager utility to playback their digital court recording. Media Manager allows a transcriptionist to search any server or workstation on the server and playback the audio, video and view any associated digital media evidence. Media Manager supports USB foot pedals and offers hotkey-controlled independent volume and speed controls.

If you're worried about your transcriptionists getting access to files they aren't supposed to – don't be. VIQ's advanced user credentials controls ensure that they will only have access to the recordings you want them to be able to see.

For remote transcriptionists, you can quickly and easily burn a CD that contains the audio, video and evidence of cases you want transcribed. Each CD comes with a copy of our free VIQ player so no additional software is required. The free player also supports foot pedals and multi-channel playback and is available as a 24/7 free download on our website.

Larger installations with sophisticated transcription needs may be interested in our NetScribe solution, a web-based transcription workflow that allows transcriptionists to download audio via the Internet.

In 1998, the US Congress amended the Rehabilitation Act of 1973 to require Federal agencies to make their electronic and information technology accessible to people with disabilities, ensuring that disabled employees and members of the public have the same access to information as is available to others. As it relates to software, the act specifies regulations such as alternative keyboard navigation (essential for people with vision impairments who cannot rely on pointing devices such as a mouse), animated displays, and color and contrast settings, among others.

All of VIQ's solutions are in compliance with Section 508 regulations. Our software is designed to be operated entirely via keyboard through the use of customizable hotkeys, and our simplified, high-contrast interface uses large, easily identifiable icons.

It is easy to fall into the trap of “well, I copied my files to another drive, now I'm safe.” But are you really? If challenged in court, can you guarantee that your backup files are exactly the same as the originals?

VIQ's unique synchronization process is unlike any other transfer method. We go a step beyond our competitors to certify that the source and destination are exact copies of one another and produce a transfer log that proves the veracity of the copied files. Every packet of a captured record is digitally signed and compared to certify that the source and destination copies are exact copies. This digital signature is maintained and ensures accurate files throughout the record's life.

Unique to the VIQ synchronization process is the amount of synchronization metadata that is securely maintained. This metadata is invaluable if a court challenge were to arise. The robustness associated with the synchronization process ensures court data can be trusted as original.

Any time the files associated with a case are moved, they are exposed to the possibility of malicious activity. VIQ ensures that that cannot happen by encrypting all files during transit.

What's more, the synchronization process can occur automatically, with no input required by the user. This automated redundancy happens in near-real time, given you a completely backed up record (including all your audio, video and any other digital media evidence) within seconds of the case being finished. Our networked solution provides not only a centralized repository for authorized access and collaboration, but also authenticated redundancy.

Our synchronization process “trickles” the file over the network, consuming only what is required of network bandwidth. Other transfer methods will fail completely if a network fault occurs and will start the transfer again from the beginning when re-started. The VIQ synchronizers will continue from the last known good transfer point, so even a network interruption will not put your backup routine at risk.

Digital media evidence goes beyond audio and video capture. For a complete digital court recording, you need to have all the evidence at your fingertips. With VIQ, you can add any digital file and have it instantly become part of your completed record: photos, emails, scanned documents, PDFs, file logs, spreadsheets, and so on. If it's a file that can be opened on a computer, you can attach it. These multimedia attachments receive the same secure, tamper-proof treatment as your audio and video files, ensuring that they are a complete, secure file. You can even search your records by the attachment.

Keeping your court employees safe is a top priority and remote video arraignment can take the risk out of first appearances. Done correctly, remote video arraignment can establish protected legal and correctional environments and reduce the potential for courtroom violence or escape through high-definition video interactions.

Video arraignment optimizes time and resources by removing the requirement for defendants, victims, judges, and counsel to sit in the same room during preliminary proceedings. Video conferencing solutions can speed the justice process, reduce case backlogs and eliminate extra costs for transportation, housing and security that result from moving inmates between the courtroom and the correctional facility.

But if you're going to do remote video arraignment, you need to do it properly. Video arraignment requires sophisticated hardware, software and infrastructure to ensure that the rights of the accused are met in full. VIQ is an expert in video arraignment and can provide you with a custom solution.

VIQ is fully integrated with several Cisco video conference solutions, including Tandberg, as part of Cisco's Connected Justice portfolio. We have the expertise to custom-tailor a hardware and software solution that works for you.

Since the audio and video are captured by VIQ, they become part of the complete record when and if an in-court trial occurs. The entire process, from the initial remote arraignment to the reading of the final verdict becomes one complete contiguous file.

We take the security of your digital media evidence very seriously. Our sophisticated security measures includes protecting files via encryption, a unique serial number system that identifies every node that accesses the files, advanced audit trails, and more.

Our audit trail includes over 125 parameters, allowing you to track a file from the moment it enters your system. Every time a file is moved, everyone who accessed it, if any changes were made... the information is at your fingertips. Every time anything is done to a case record many parameters are recorded which fully characterize what was done, by whom and when along with many other factors. This provides a robust log associated with that specific case record.

Similar protocols are in place when in comes to archiving your digital media evidence. Anytime the files associated with a case record are moved, they are exposed to the possibility of malicious activity. VIQ ensures that the files are kept secure by encrypting all files during transit.

Our sophisticated user credentials let you control which features and functions users can access. Don't want an operator to be able to delete files? No problem. Want to limit access to a file to a specific group of users? No problem. VIQ's sophisticated technology lets you secure and keep private sensitive records such as juvenile records by restricting access to a custom group of users that you select.

Even if your files were accessed by malicious means, our triple+ layers of network redundancy via dual recordings, in addition to storage to hard drive, mid-tier server and central server, ensure that you have multiple, authenticated backup copies.

Managing large groups of users can be a daunting task. VIQ's sophisticated database structure lets you manage users quickly and efficiently, protecting your data and keeping your system up to date.

Maintaining a constantly changing database of users requires a fast and secure connection to user credentials. This is best achieved by tapping into the customer's user credentials database, such as Microsoft Active Directory. When a user leaves your court, those credentials can immediately be de-activated to preserve the security of any case records that they had access to. This near-real time update protects the data integrity and does not leave an opportunity for unauthorized changes to occur.

Our sophisticated user credentials also give you control over which features and functions users can access. Don't want an operator to be able to delete files? No problem. Want to limit access to a file to a specific group of users? No problem. VIQ's sophisticated technology lets you secure and keep private sensitive records such as juvenile records by restricting access to a custom group of users that you select.

With advanced searches across multiple workstations and servers, accessibility is crucial. VIQ offers a secure authorization matrix that controls who has access to what case records for search and retrieval purposes.

If you're running a smaller courthouse of one to four courtrooms, you might not want servers or networked synchronization. VIQ provides the same sophisticated features like video capture, multimedia attachments and case management integration in a simple, entry-level standalone solution. Contact us to learn more.