Police and Interrogations

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A simple video camera can record an interview. But does it digitally track chain of custody, ensuring it will stand up in court as secure and tamper-proof? Will it let you attach other important case evidence, such as pictures, scanned documents, and more? Does it provide automated redundancy, redaction capabilities and simultaneous remote viewing functionality? Can one system manage your body cameras, dash cameras and interviews rooms?

VIQ goes beyond the simple capture of police interviews and interrogations. Our solutions have been designed specifically for law enforcement agencies who need a reliable audio and/or video record that can be easily searched and shared while remaining secure. We'll provide the complete hardware and software solution that helps you get your job done and ensure that justice is served.

The VIQ solution provides integrated audio and video capture from multiple sources simultaneously:

  • Interview rooms
  • In-car cameras
  • Body-worn cameras
  • Drone video (unmanned aerial/ground systems) cameras

VIQ's simple, sophisticated workflow provides advances features like remote monitoring of multiple AV feeds, redaction of sensitive portions of audio/video, and the ability to quickly clip shift-long recordings into smaller, manageable incidents.

The key to successful law enforcement work is the ability to securely share, internally as well as externally, vital data captured during investigations. Whether interview rooms are connected by way of sophisticated data networks or operate as isolated standalone facilities, the VIQ solution can greatly enhance any agency's ability to distribute essential information throughout the justice system.

Key Considerations for Police and Interrogations

In the event of a repeast offender, you'll need to quickly locate and access previous recordings. Instead of hunting through a folder of hundreds of recordings trying to locate the one recording you need, VIQ has a better way.

VIQ's database infrastructure ensures that you can search on a wide range of case information, such as incident number, interviewee name, date/time, etc., in order to easily locate your recordings. You can even search by annotation. We even work with partial matches, so as long as you remember anything at all about the interview, you'll be able to find it.

No matter if you're searching one standalone workstation or a national network of dozens of servers, all the previously recorded audio, video and other digital media evidence is right there at your fingertips.

You already have a case management system, why not put it to better use? VIQ's recording software can integrate with any third-party case management system to give you a customized recording with no data re-entry. VIQ uses the information already entered in your case management database, such as case number, scheduled date/time, presiding judge and other participants, and copies it into your recording, saving you the time, effort and risk of data re-entry.

We can provide seamless integration with existing case management systems using various methods including: web service, stored procedures, view or queries. We have already integrated our solutions with leading case management systems including CM/ECF, Tyler Odyssey, Maximus and more.

VIQ goes the extra mile by providing not only the normal case management integration to download case records into our products, but also provides the ability for our products to upload case records back to the case management system if so desired.

It is easy to fall into the trap of “well, I copied my files to another drive, now I'm safe.” But are you really? If challenged in court, can you guarantee that your backup files are exactly the same as the originals?

VIQ's unique synchronization process is unlike any other transfer method. We go a step beyond our competitors to certify that the source and destination are exact copies of one another and produce a transfer log that proves the veracity of the copied files. Every packet of a captured record is digitally signed and compared to certify that the source and destination copies are exact copies. This digital signature is maintained and ensures accurate files throughout the record's life.

Unique to the VIQ synchronization process is the amount of metadata regarding the specifics of the synchronization that is securely maintained. This metadata is invaluable if a court challenge were to arise. The robustness and extra veracity associated with the synchronization ensures court data can be trusted as original.

Any time the files associated with a case record are moved, they are exposed to the possibility of malicious activity. VIQ ensures that that cannot happen by encrypting all files during transit.

What's more, the synchronization process can occur automatically, with no input required by the user. This automated redundancy happens in near-real time, given you a completely backed up record (including all your audio, video and any other digital media evidence) within seconds of the case being finished. Our networked solution provides not only a centralized for authorized access and collaboration, but also authenticated redundancy.

Our synchronization process “trickles” the file over the network, consuming only what is required of network bandwidth. Other transfer methods will fail completely if a network fault occurs and will start the transfer again from the beginning when re-started. The VIQ synchronizers will continue from the last know good transfer point, so even a network interruption will not but your backup routine at risk.

A crucial component of the justice system is for the good guys to collaborate. You need to be able to share your audio, video and other evidence with the courts to ensure that justice is served. VIQ makes it simple.

If you courts or district attorneys are also using a VIQ systems, the process is easy. You can simply provide them with accessibility. Even if they aren't with VIQ, you can export the audio, video and files to a proprietary format that can be exported to disk and played back on any computer. You can also use VIQ's strict chain of custody features to demonstrate to the court that the evidence you are providing is authentic and tamper-free.

If you're running a smaller police station of between one to four interview rooms, you might not want servers or networked synchronization. VIQ provides the same sophisticated features like video capture, multimedia attachments and redaction in a simple, entry-level standalone solution. Contact us to learn more.

Digital media evidence goes beyond audio and video capture. For a complete record, you need to have all the evidence at your fingertips. With VIQ, you can add any digital file and have it instantly become part of your completed record: photos, emails, scanned documents, PDFs, file logs, spreadsheets, and so on. If it's a file that can be opened on a computer, you can attach it. These multimedia attachments receive the same secure, tamper-proof treatment as your audio and video files, ensuring that they are a complete, secure file. You can even search your records by the attachment.

When you're interviewing a suspect, the last thing you want to be worried about is running your recording system.

VIQ's remote capabilities allow a remote operator to take control of the recording, turning the recording on and off and making any applicable notes. Remote control also allows other detectives, lawyers, or witnesses to view the interrogation from a safe distance away, without having to be anywhere near the accused.

The feature is also useful for special witnesses, such as children, where recording equipment can prove to be a distraction. The recording system can even be activated simply by flipping a switch on the wall. VIQ works with a range of microphones and cameras to allow you to create the environment that works best for you.

We take the security of your digital media evidence very seriously. Our sophisticated security measures included protecting files via encryption, a unique serial number system that identifies every node that accesses the files, hijack-resistant via distributed structure, advanced audit trails, and more.

Our audit trail includes over 125 parameters, allowing you to track a file from the moment it enters your system. Every time the file was moved, everyone who accessed it, if any changes were made... the information is at your fingertips. Every time anything is done to a case record many parameters are recorded which fully characterize what was done, by whom and when along with many other factors. This provides a robust track record associated with that specific case record.

Similar protocols are in place when in comes to archiving your digital media evidence. Anytime the files associated with a case record are moved, they are exposed to the possibility of malicious activity. VIQ ensures that the files are kept securing by encrypting all files during transit.

Our sophisticated user credentials let you control which features and functions users can access. Don't want an operator to be able to delete files? No problem. Want to limit access to a file to a specific group of users? No problem. VIQ's sophisticated technology lets you secure and keep private sensitive records such as juvenile records by restricting access to a custom group of users that you select.

Even if your files were accessed by malicious means, our triple+ layers of network redundancy via dual recordings, in addition to storage to hard drive, mid-tier server and central server, ensure that you have multiple, authenticated backup copies.

There is a lot more redaction than just blacking out video and removing chunks of audio. VIQ goes to great lengths to maintain the original format, composition and digital signature of captured records.

Rather than change the original files, which are protected, VIQ's approach is to prepare proprietary overlays that mask the sections of audio/video/text in the captured record. These redaction instructions are kept as a script which is only applied at the time a case record is required to be redacted and sent elsewhere. This design always protects the integrity of the original files and guarantees record veracity.

So while you have a securely, cleanly redacted copy of the digital media evidence for public viewing, you maintain an unaltered, authenticated original record for archiving and internal use.