A complete, integrated record of all communications between the aircraft, the tower and the ground crew is crucial for any aviation authority. With hundreds of hours of audio and video recorded every day, let VIQ show you how we can efficiently and securely manage those recordings, making them readily available in case of an incident while automatically managing their storage and backup.
Air traffic and other transportation regulatory agencies require the capture of all “on air” transmissions as they occur in control centers. Some jurisdictions also record “cab” audio in control towers or communications centers, and recent in-flight incidents have caused renewed consideration of video recordings on the ground and in the air, as well as “streaming data” from aircraft cockpits. These recordings amount to hundreds of thousands of recordings a day.
VIQ’s unique multi-tier, real-time audio/video capture technologies provide for a simple yet sophisticated way to collect, manage and distribute these recordings. We are compatible with multiple audio and video capture systems, including IP-based communications, to provide clear, precise audio/video records of all activities. These primary evidence recordings could be enhanced with audio/video from other sources such as ramp cameras, airport audio, parking lot video, internal weather data systems and internal schedules for de-icing gate usage, personnel systems, etc. The VIQ solution is designed for laptops, tablets or smartphones with a full audit trail for recording veracity if an incident or accident were to occur.
In the event of an incident that requires collaboration with outside agencies, VIQ's underlying management system makes it is easy to move important data records. The VIQ back-end management systems provide for easily accessing secure data from any authorized location and providing mechanisms for granular security on any specific group of files or by user group.
With VIQ’s multi-tiered system, multiple transportation hubs can synchronize audio, video and other multimedia to a local server and then on to a central server in real-time in a secure environment with easy access remotely for playback or distribution as desired. In addition, these systems provide for monitoring multiple “rooms” or control towers at the same time from one authorized location. These recordings can also be redacted and or transcribed using our integrated management tools.
Key Considerations for Transportation
In the event of an incident, you'll need to quickly locate and access your precise recordings. Instead of hunting through a folder of hundreds of files trying to locate the one recording you need, VIQ has a better way.
VIQ's database infrastructure ensures that you can search on a wide range of recording information, such as date/time, annotations, incident numbers, etc., in order to easily locate your recordings. We even work with partial matches, so as long as you remember anything at all about the recording, you'll be able to find it.
No matter if you're searching one standalone workstation or a national network of multiple servers, all the previously recorded audio, video and other digital media evidence is right there at your fingertips.
It is easy to fall into the trap of “well, I copied my files to another drive, now I'm safe.” But are you really? If challenged in court, can you guarantee that your backup files are tamper-free and exactly the same as the originals?
VIQ's unique synchronization process is unlike any other transfer method. We go a step beyond our competitors to certify that the source and destination are exact copies of one another and produce a transfer log that proves the veracity of the copied files. Every packet of a captured record is digitally signed and compared to certify that the source and destination copies are exact copies. This digital signature is maintained and ensures accurate files throughout the record's life.
Unique to the VIQ synchronization process is the amount of metadata regarding the specifics of the synchronization that is securely maintained. This metadata is invaluable if a court challenge were to arise. The robustness and extra veracity associated with the synchronization ensures data can be trusted as original.
Any time the files associated with a record are moved, they are exposed to the possibility of malicious activity. VIQ ensures that that cannot happen by encrypting all files during transit.
What's more, the synchronization process can occur automatically, with no input required by the user. This automated redundancy happens in near-real time, given you a completely backed up record (including all your audio, video and any other digital media evidence) within seconds of the case being finished. Our networked solution provides not only a centralized repository for authorized access and collaboration, but also authenticated redundancy.
Our synchronization process “trickles” the file over the network, consuming only what is required of network bandwidth. Other transfer methods will fail completely if a network fault occurs and will start the transfer again from the beginning when re-started. The VIQ synchronizers will continue from the last know good transfer point, so even a network interruption will not put your backup routine at risk.
Digital media evidence goes beyond audio and video capture. For a complete record, you need to have all the evidence at your fingertips. With VIQ, you can add any digital file and have it instantly become part of your completed record: photos, emails, scanned documents, PDFs, file logs, spreadsheets, and so on. If it's a file that can be opened on a computer, you can attach it. These multimedia attachments receive the same secure, tamper-proof treatment as your audio and video files, ensuring that they are a complete, secure file. You can even search your records by the attachment.
VIQ is also able to integrate directly with multiple data stores, including schedules, weather information, and more. This data can be integrated with your VIQ solution so that this valuable information is automatically included along with your audio and video capture records.
We take the security of your digital media evidence very seriously. Our sophisticated security measures includes protecting files via encryption, a unique serial number system that identifies every node that accesses the files, advanced audit trails, and more.
Our audit trail includes over 125 parameters, allowing you to track a file from the moment it enters your system. Every time a file is moved, everyone who accessed it, if any changes were made... every interaction is captured. This provides a robust track record associated with that specific case record.
Similar protocols are in place when it comes to archiving your digital media evidence. Anytime the files associated with a record are moved, they are exposed to the possibility of malicious activity. VIQ ensures that the files are kept secure by encrypting all files during transit.
Our sophisticated user credentials let you control which features and functions users can access. Don't want an operator to be able to delete files? No problem. Want to limit access to a file to a specific group of users? No problem. VIQ's sophisticated technology lets you secure and keep private sensitive records by restricting access to a custom group of users that you select.
Even if your files were accessed by malicious means, our triple+ layers of network redundancy, in addition to storage to hard drive, mid-tier server and central server, ensure that you have multiple, authenticated backup copies.
Air traffic control never rests, and your recording system shouldn't either.
VIQ's automated logging system can run twenty four hours a day, seven days a week, with no user intervention required. You won't miss a single crucial moment. You can even configure the logging system to manage its own file space and clear recording room automatically after a set period of time has passed.