About VIQ


Customers around the globe


audio Minutes captured per year


Pages of documents created
VIQ Solutions is the leading global technology platform for ultra-secure digital media captureworkflow management, and artificial intelligence tools that bring tangible business gains. Our modular software allows customers to onboard the VIQ platform at any stage of their organization’s digitization, offering:
Digital Media Capture   Online Collaboration    Mobility    Data Analytics
Integration with Sensors    Facial Recognition    Speech Recognition    Case Management Systems (CMS)
From secure digital content capture to management and analytics, VIQ provides progressive, 360° document creation solutions in these core verticals:
Transcription   Insurance    Judicial    Hearings   Legal   Healthcare   Public Safety
VIQ’s purpose-built solutions are used in over 25 countries with tens of thousands of users in government and private agencies. We also provide end-to-end transcription services through our Australia arm. VIQ’s operations and partners are distributed throughout the USA, Australia, the UK, EU and Canada.

Our award-winning software captures digital content from any audio/video source for document creation and meets the highest international data, cybersecurity and privacy standards, including military and medical regulations.

VIQ unlocks the value in captured enterprise media.

Meet VIQ’s Executive Management

Sebastien Paré


  • 25+ years’ experience in digital content and secure enterprise workflow strategy
  • President & COO at CSDC Systems, a digital compliance SaaS technology platform, where he led four acquisitions
  • Assisted the modernization of technology infrastructure for government agencies in Canada and the EMEA market

Susan Sumner


  • 30 years executive leadership, consulting and operations management roles in Fortune 500 companies
  • Deep insight and experience in building world-class operational infrastructure for IT companies
  • Successfully combined several middle-market operating companies in the medical transcription space generating a successful exit for capital providers
  • Oversaw the acquisition and integration of multiple transcription and IT businesses at Nuance Corporation

Malcolm Macallum


  • Over 30 years of experience in technology
  • Built infrastructure, systems and processes for three growing public companies
  • Proven record in international government-regulated businesses and healthcare markets
  • Executive leadership in solutions companies, specializing in healthcare provider systems for global markets

Gilles-André Morin


  • Significant experience in the telecommunications, healthcare, and manufacturing industries throughout his 25 year career.
  • Track record of developing and operating industry disruptive technology innovations.
  • Seasoned executive at merging companies into efficient organizations and maximizing enterprise value.
  • Previously served as CTO of several market leading healthcare and clinical documentation companies in Canada and the U.S.

Laura Serrano-Haggard


  • 20 years’ in solutions marketing leadership with an emphasis on strategy and operational execution in large corporate and small entrepreneurial companies
  • Developed Go-To-Market strategies for multi-channel technology companies within the healthcare market
  • Led the successful launch of many cloud-based solutions driving growth in both bookings and pipeline

Daryl Duda


  • Senior sales executive with 30+ years’ in sales channel and product development.
  • CEO of Dataworxs Systems Ltd with operations in Canada, USA and Australia. Acquired by VIQ Solutions in 2015.
  • 13 years as Nation Sales Manager and General Manager for Sony.

VIQ’s Board of Directors

Larry Taylor


Larry Taylor serves as Chairman of the Board of Directors. He is an experienced Board Chair and Board Member with broad management consulting experience. Mr Taylor has held key senior executive positions with several industry leading companies including National Money Mart, Travelex Americas and Cap Gemini Ernst & Young Canada Inc. and has been successful in working with private equity firms to identify, acquire and combine companies to create superior shareholder value.

He is a Certified Management Accountant and a Certified Management Consultant.

Harvey Gordon


Harvey Gordon is an experienced executive with extensive senior management experience in private and public companies ranging in size from startups to $100M+ organizations.

Mr. Gordon has held key senior executive positions with several industry-leading firms, including Algorithmics Inc., Changepoint, Infonet Services and Magic Lantern Group, and established profitable operations throughout North America, Europe and Asia through direct sales staff, partnerships, reseller channels, joint ventures and acquisitions.

Mike Kessel


Mike Kessel is President & CEO of Cleveland Clinic Canada. During his tenure, the organization has implemented a unique public/private hybrid strategy that has led to the formation of with Canadian healthcare community stakeholders, such as Sick Kids, Sunnybrook, Mt. Sinai and the Heart and Stroke Foundation.

He has also led partnership efforts with the Ontario Ministry of Health, resulting in several important firsts for in-country and cross-border patient care.

Mr. Kessel holds a Bachelor of Science in Marketing and Accounting from The Ohio State University. He received his CPA designation in 1995, and his MBA from Kellogg Business School at Northwestern University in 2005 with a focus on Marketing, Finance and Strategy.

Joseph D. Quarin


Joseph D. Quarin was CEO of Progressive Waste Solutions Ltd. until a $4.8 billion reverse merger announcement with Waste Connections Inc. in January 2016. During his tenure of 15+ years, Progressive’s executive drove up the company’s revenue from $100 million to $2 billion.

Mr. Quarin was ranked #10 on the Financial Post’s Top 100 CEO Scorecard 2016, and named one of Canada’s Top 40 Under 40 in 2004.

Mr. Quarin developed his finance and business management skills at Edgestone Capital Partners, KPMG, Deloitte & Arthur Andersen.

Mr. Quarin holds an MBA (Dean’s Honour List) from the Ivey Business School at the University of Western Ontario, a Bachelor of Commerce from Queen’s University, and is a CPA.

VIQ Offices


VIQ Solutions Inc.

5915 Airport Road, Suite 700
Mississauga, ON  L4V 1T1

+1 (905) 948-8266


VIQ Solutions USA

6750 N Andrews Ave, Suite 200
Ft. Lauderdale, FL  33309

+1 (800) 263-9947


Spark & Cannon

Level 15, 323 Castlereagh Street
Sydney, NSW  2000

+61 2 1300 502 819