Successful resolution of every case depends on the recording and documentation of every relevant interaction, formal or informal, in any location and any language. You need solutions that are fast, accurate, flexible, and secure to strengthen your investigations, increase your case closure rates, and reduce risks.
A proven solution, trusted nationwide.
For more than 25 years, VIQ Solutions has been a global expert in ultra-secure digital evidence capture and transcript workflow management solutions. VIQ provides technology and service platforms to law enforcement, criminal justice, and other government agencies to allow you to focus on more important duties. This blended approach creates a harmonious result of high quality, high efficiency, and highly secure transcription services and solutions with best practices and security at the forefront.
Using secure capture technology and automated transcription solutions paired with a team of highly experienced transcription professionals, we have an outstanding reputation for delivering on-time, high-quality results to law enforcement and criminal justice professionals with large workloads and precise expectations.
Who we help.
- Criminal Investigations
- Internal Affairs
- Patrol Operations
- Jails and Correctional Facilities
Criminal Justice Agencies
- Prosecuting Attorneys and Legal Investigations
- Public Defender and Criminal Defense Attorneys
- Judicial Hearings and Review Boards
- Fire and Arson Investigations
- Family Protective Services
- Human Resource Investigations
- Private Investigations
- Other Federal, County, and Municipal agencies
Find the solution that best fits your needs.
VIQ Solutions offers comprehensive, end-to-end workflow solutions that will increase efficiency, reduce cost, and simplify access to the verbatim record securely, preserving the value of the spoken word and image, while delivering meaningful information.
All transcripts are created by a professional member of our transcription team who is well versed in industry terminology and supported by a quality assurance process.
We have a team of highly experienced transcriptionists, with a 99% accuracy promise.
As an agile organization, we continuously monitor and maintain all security protocols, to ensure CJIS compliance.
Reduce transcription cost when using FirstDraft, our automated transcript solution, while improving turnaround time.
Our secure, online portal simplifies the transfer of information and enables you to remain in complete control of your documents throughout the entire document lifecycle.
Eliminate written or typed notes and easily create a recording of any interaction using our MobileMic Pro solution.
Create audio recordings anytime, anywhere.
Turn your smartphone into a microphone that lets you create accurate documentation anywhere, anytime, for anything. The application-based solution works both online and offline, making it truly available no matter your working environment.
Safeguard and streamline your transcription workflow.
If you currently employ in-house transcriptionists, NetScribe is a robust, comprehensive transcription workflow management platform. This powerful yet easy-to-use cloud-based, software-as-a-service (SaaS) solution significantly increases transcriptionist efficiency, decreases turnaround times, and yields higher transcription accuracy.
Capture, manage, and share audio and video content.
A complete, integrated solution for digital audio, video, and evidence capture and management for Law Enforcement and Criminal Justice agencies. The solution provides integrated audio and video capture from multiple sources simultaneously. CapturePro can manage interview rooms, courtrooms, in-car cameras, and more.
Use speech recognition to quickly create draft transcripts.
Our proprietary artificial intelligence platform, aiAssist, automatically generates a draft transcript of audio content in a fraction of the time and cost of traditional services. You can quickly review and edit using a web portal or route to the VIQ Services team for editing and formatting.
Accurately transcribe verbatim documents to use as evidence.
Upload your recordings through our secure, online portal, and our experienced staff will create officer report narratives, supplements, and case notes within 24 hours or less. Verbatim transcription of recordings involving two or more people, including interviews, interrogations, and phone calls, can be completed in as little as one business day.
Written transcription and translation of foreign language recordings and documents.
Translate recordings and documents to or from a foreign language. Our translation experts can translate Spanish, Mandarin, Cantonese, Vietnamese, Korean, Arabic, Hindi, French, German, Russian, and more. We offer a wide range of delivery options to ensure a cost within your budget.
Courts are increasingly turning to digital court recording and documentation technologies that can be implemented in courtrooms, and remotely to manage the large volume of legal records and ease the workload.