Law Enforcement & Investigations

Interviews, jail calls, body-worn camera audio and dictation, captured in the field and returned as finished transcripts.

Transcription for police, prosecutors and protective services

VIQ Solutions has served law enforcement and criminal justice agencies for 35+ years. Police departments, sheriff’s offices, district attorneys and protective services send us interviews, jail calls, interrogations and field dictation, and get back verbatim transcripts on the turnaround they choose. Files stay in the United States, encrypted in the Microsoft Azure Government Cloud.

Agencies with heavy caseloads use VIQ to clear backlogs without adding headcount. Send a single file or an entire caseload.

Who we help

Law enforcement

Investigations, internal affairs and patrol work generate more recorded material than a records unit can type. Send it to us and get verbatim transcripts back on your deadline.

  • Criminal Investigations
  • Internal Affairs
  • Patrol Operations
  • Jails and Correctional Facilities

Public defenders and district attorneys

Whichever side of the case you work, you need the same thing in writing: interviews, statements and hearings, in full and quickly.

  • District attorney and prosecutor offices
  • Public defender offices
  • Witness and victim statements
  • Administrative and review board hearings

Other investigations

Field investigators collect more than they can write up. We turn recorded interviews and statements into documented evidence while the case is still moving.

  • Fire and Arson Investigations
  • Family Protective Services
  • Human Resource Investigations
  • Private Investigations
  • Other Federal, County, and Municipal agencies

What clients are saying

Police Administrative Lieutenant
“VIQ Solutions enables our officers’ time to be spent and prioritized more effectively. In addition to improving productivity, we also have seen improved quality and accuracy in the dictation and have appreciated the ease of use and total functionality of the solution.”
Police Patrol Lieutenant
“VIQ Solutions has been an incredible asset to improving the quality, speed and security of our incident reports, interviews and dictations created while in the field. Our officers are pleased with the easy-to-use application that reduces their paperwork—resulting in less time at their desks and more time in the community.”

Technology and automated transcription

Upload a recording and speech-to-text returns a draft in near real time. Take it from there yourself, or route it to VIQ’s editors for a verbatim transcript at 99% accuracy. Both paths run inside the same secure system, from upload to delivery.

Security

CJIS ACE Seal

VIQ holds a CJIS ACE seal. Files move over encrypted transfer and are held in the Azure Government Cloud, and every transcriptionist has passed a national criminal background check with fingerprint retention.

Explore Security & Compliance >

Cost savings

FirstDraft® produces the first pass automatically, so your team edits instead of typing. Automated processing runs 30%+ faster than traditional methods.

Simplicity

Upload, track and download from one portal. You see where every file stands, and access is set per user.

Accuracy

Transcripts are produced to 99% accuracy by professional transcriptionists.

Time savings

Record an interview or a field note on a phone with MobileMic Pro™ and send it straight to transcription. No written notes, no re-typing.

Quality

Every transcript is reviewed by VIQ’s QA department before delivery.

Learn about our products

MobileMic Pro™

Turn a phone into a recorder for field interviews and dictation.

FirstDraft® Use speech recognition to quickly create draft transcripts.

NetScribe®

Track every recording from intake to released transcript.

Transcription Services

Verbatim transcripts of recorded interviews and statements, for use as evidence.

Translation Services

Translation of foreign-language recordings and documents, in 75+ languages.