Insurance

Accurate, timely transcripts speed recovery processes and improve the overall experience of claims handling and satisfaction for your clients.

High-quality recordings and verbatim transcripts help the Insurance industry guard against fraud and speed the time to process client claims, resulting in cost savings.

Modern. Fast. Flexible.

From car accidents to homeowners claims, to natural disasters, and more, we work with claims adjusters, agents, and other insurance professionals at insurance companies of all sizes. VIQ Solutions provides prompt and reliable transcription services to insurance organizations, including seven of the top ten property and casualty companies around the country.

Using capture technology and automated transcription solutions paired with a team of highly trained transcription professionals, we have an outstanding reputation for delivering on-time, high-quality results to clients with large workloads and precise expectations.

VIQ End-to-End Solution Key Benefits

VIQ’s transformational suite, inclusive of services and solutions, is tailored to support industry proceedings. As an end-to-end provider, our experience allows us to eliminate the risks involved in using multiple one-off software providers or service agencies. Beginning with the capture process, during the management of your recordings or other evidentiary documents, and ultimately resulting in the final transcript delivery, we manage it all. We have a history of providing high-quality, accurate final documents for court proceedings while minimizing the costs associated with complex litigation.

Our services and solutions suite can support you in all your insurance industry documentation needs. From automated transcription services, transcription workflow solutions, options for remote recording and capturing, to secure telephonic recording services, we have you covered.

Who we help.

Claims and Field Adjusters

Claims professionals spend 50% of their day involved in paperwork and documentation. We provide mobile documentation solutions and services that save time and improve the quality of reports, claimant interviews, fraud inquiries and more. We can provide a fast, accessible, and secure service you depend on to streamline claims processing.

Financial Advisors

Clients expect customized service when it comes to financial wealth management. Financial Advisors can easily streamline documentation workflow, improve compliance, increase productivity, and deliver better client service using mobile dictation and interview recording software along with FirstDraft™ and transcription services.

Insurance Agents

We are experts in the transcription industry and know exactly what it takes to provide prompt, accurate documentation to support the insurance process. Whether in the office or out in the field we provide a variety of recording solutions that enable accurate documentation of interactions with your clients to ensure no detail is missed.

Find the solution that best fits your needs.

VIQ Solutions offers a unique, end-to-end technology platform to transform recorded content by combining AI and human expertise to create a collaborative experience that drives speed and efficiency for insurance professionals.

Secure

All data and information are secured while in transit and at rest, and our team is bound to strict confidentiality agreements and protocols.

Cost Effective

Our reliable and professional services and solutions offer unmatched value.

Simple

Our online portal simplifies the transfer of information and enables you to remain in complete control of your content throughout the entire workflow.

Collaborative

Our solutions increase accessibility and create searchable, editable and shareable content.

MobileMic Pro™

Create audio recordings anytime, anywhere.

Simply download MobileMic Pro, and your cell phone turns into a high-quality audio recorder that can capture an interview or witness statement anytime, anywhere.

CapturePro™ Mobile

Record and transcribe audio & video, self-edit and collaborate from anywhere.

CapturePro Mobile brings the power of VIQ’s recording and transcription solutions, supported by speech-to-text automation, together as an innovative mobile application for recording and transcription on Android and iOS devices. Capture high-quality digital audio and video recordings, order and receive an automated draft or verbatim transcription services and edit or share your drafts and transcripts securely with your team members all from your smartphone or tablet.

FirstDraft™

Use speech recognition to quickly create draft transcripts.

Our proprietary artificial intelligence platform, aiAssist, automatically generates a draft transcript of audio content in a fraction of the time and cost of traditional services. You can quickly review and edit using the NetScribe Connect web portal or route to the VIQ Services team for editing and formatting.

Hosted Call Recording

Dedicated number, secure storage, reliable transcription.

Hosted Call Recording securely captures, manages, and stores the recording of a telephone interview using a dedicated 1-800 number.

Transcription Services

Accurately transcribe verbatim documents to use as evidence.

Our experienced, knowledgeable staff provide fast, accurate, secure verbatim transcripts that save time and money.

NetScribe™ Connect

Secure, online transcription management portal.

Secure cloud-based portal for the management of audio files. Simple online order entry, audio upload, and file retrieval using encryption and secure transfer protocols.

Visit VIQ Australia?

You seem to be visiting the VIQ Solutions website from Australia. Would you like to view the AU site?

Connect with Sales

VIQ offers solutions and services to help your organization get the most out your digital media. Please provide us with a few details below, and a member of our Sales team will be in touch with you shortly.

By clicking the “Connect to Sales” button above, you consent to allow VIQ to store and process the personal information submitted above to provide you with the content requested. You may unsubscribe from these communications at any time. For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy.

Call Sales Now

+1 (800) 263-9947

Email Sales

sales@viqsolutions.com

Mailing Address

5915 Airport Rd, Suite 700 Mississauga, ON L4V 1T1

Get Answers

VIQ offers several solutions and services to help your organization get the most out of your digital media. For speedy and precise assistance, please provide us with a few details below and a member of our Sales team will be in touch with you shortly.

By clicking the “Connect to Sales” button above, you consent to allow VIQ to store and process the personal information submitted above to provide you with the content requested. You may unsubscribe from these communications at any time. For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy.

Call Sales Now

+1 (800) 263-9947

Mailing Address

5915 Airport Rd, Suite 700 Mississauga, ON L4V 1T1

Connect with Us

VIQ offers several solutions and services to help your organization get the most out your digital media. For speedy and precise assistance, please provide us with a few details below and a member of our Sales team will be in touch with you shortly.

Industry

By clicking the “Connect to Sales” button above, you consent to allow VIQ to store and process the personal information submitted above to provide you with the content requested. You may unsubscribe from these communications at any time. For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy.

Call Sales Now

+1 (800) 263-9947

Email Sales

sales@viqsolutions.com

Mailing Address

5915 Airport Rd, Suite 700 Mississauga, ON L4V 1T1