Transcription companies need to securely transcribe large volumes of accurate documentation of interviews, statements, reports, and other content critical to their work. This means they spend valuable time listening to audio, keying into a computer, editing, dealing with handwritten notes – or all four. They need one system that handles workflow management, QA and billing, so transcriptionists stop switching between tools.
NetScribe® is built for the volumes transcription companies handle. Import, transcribe, secure and manage large batches of audio for legal, judicial, law enforcement or insurance work. Automated workflows and speech-to-text cut the manual handling between a file arriving and a document going out.
NetScribe® runs on professional editing or aiAssist™, VIQ’s speech-to-text engine, tuned to the vocabulary of the industry the recording comes from. It takes single- and multi-channel recordings, returns them as formatted documents, and delivers each one over standard secure transfer protocols.
Improve manual processes and dated tools that hamper the success and growth of your business. Tighten security on data at rest and in transit, and cut the cost of running several systems down to one, so taking on more volume does not add overhead.
Use flexible, customizable priority routing rules, load balancers, content and delivery templates to automate and simplify work pool management. Billing profiles, job costing features, and reporting help you keep track of jobs throughout the workflow.
VIQ Solutions covers the workflow from a recording arriving to a finished record being delivered, cutting cost and manual handling in between while keeping the verbatim record intact.
Data is protected at rest and in transit on AWS and Azure infrastructure, in region-specific instances that match regional and industry requirements.
Cover demand spikes, automate the routing steps that eat time, and keep QA in the same workflow.
Import multiple audio files into one document for transcription, including For The Record TRM and JAVS OGG files.
Speech formatting and user-friendly features based on industry feedback, latest speech engines and security.
Run organization administration and collaboration in the same platform, with TAT, exception, reconciliation and transcriber reports.
Transcription & Translation Services
Written transcription and translation of foreign-language recordings and documents.
