On July 1, Spark & Cannon, a VIQ Solutions Company, began providing transcription services for the Western Australia Police Force, Australia’s largest, single police jurisdiction. Generating more than 4,563 transcript requests yearly, Spark & Cannon is now the largest provider of law enforcement transcription services in Australia, leveraging VIQ’s NetScribe distribution technology. In the United States, Net Transcripts, a VIQ Solutions company, continues to increase market share, adding 13 new clients and 3 contact renewals in June.
The evidentiary data capture and transcription industry is at a significant inflection point. Explosive growth in the amount, and types, of information being captured is unrelenting. New threats to information privacy and security appear weekly. Advancements within artificial intelligence (AI) and machine learning (ML), create the perfect opportunity to employ enhanced technologies and an experienced services team to drive a new standard in the industry.