2021 Digitalization and Technology Predictions in Evidence-Based Markets

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Like in years past, people are always trying to become more efficient in the workplace, and the evidence-based market is no different. With the unprecedented effects of COVID-19 in 2020, the year 2021 will be quite a year for innovation. It is believed evidence-based markets will look to leverage technology, digitalization, automation, artificial intelligence and ways to increase security.

Here are a few predictions for evidence-based markets in 2021

Mobile on demand transcription purchases will emerge.

We know that most full-service offerings already run on platforms familiar to the customer, such as smartphones and tablets. Of course, these platforms are mobile and only require a smart application. Already existent is the ability to capture digital evidence related to a case or event, document it and securely share it. In 2021, the ability to immediately make mobile purchases for services associated with access to or transcribing the evidence such as transcriptions will emerge.

This will result in the ability to produce near-live transcriptions, on any platform along with analytics to produce content-enriched intelligent documents.

Using Artificial Intelligence (AI) analytics against data and files in a Criminal Justice or Legal industry database to unveil new data connections or unfound links and provide background information relevant to a current record of interest will become not only possible but demanded. Digital content as it relates to evidence-based markets has everything to do with producing immutable evidence of an event or occurrence that withstands legal scrutiny. More sophisticated techniques for ensuring that will be available for both online and offline content.

Being able to take that digital content and offer an exhaustive examination of it will be the shining star for AI.

New working paradigms to grow efficiencies and effectiveness of remote working have emerged and will continue to evolve.

Providing secure managed working environments that work with digital content offline will reduce individual costs while improving efficiencies for institutions concerned with maintaining protection and rights to digital content which is outside of their normal infrastructure.

2021 will begin the introduction of services that will support this new remote workforce business model. It will begin a migration to service solutions that offer all aspects of processing digital evidence through an apparent unified browser interface. In the evidence-based market this will mean mobile capture solutions for Zoom, GoToMeeting, Webex etc., will continue to improve and become more widely adopted.

Creating simple yet sophisticated tools that are plug and play while providing mobile capabilities.

With the age of COVID-19 upon us, and thus social distancing for the foreseeable future, working with simple and familiar tools wherever that occurs are going to be expected. Prior years development by large global entities like Google, Amazon, Microsoft and Apple have led to breakthroughs in secure cloud-based SaaS as well as delivering powerful computational platforms in the hands of the user. In the evidence-based market, the key will be found in improving the ability to move digital evidence from the source to the final documentation that supports litigation or provides evidence of an important occurrence or event.

What used to be point solutions on-premise that supported the progression of digital evidence across discrete applications is now migrating to a seamlessly integrated full-service offering. An offering that does not require the customer to manage a large, complex and fixed computing infrastructure requiring an army of support personnel.

 About the Author

Malcolm Macallum, the Chief Innovation Officer at VIQ Solutions, with extensive experience in high-tech business operations, software development, information technology and e-commerce. Mr. Macallum has spent more than two decades working with customers implementing the benefits of secure advanced technologies in evidence-based markets. He has authored content in publications including Courts Today and Healthcare Technology and held speaking positions at events including Court Technology Conference.

VIQ Solutions can assist to securely speed the capture, creation, and management of large volumes of information, preserve the unique value of the spoken word and video image, and deliver meaningful data you can use.

VIQ Solutions can assist your transcription needs including the capture of interviews, evidence, and information anytime, anyplace, from anyone. To learn more visit: https://viqsolutions.com/industries/legal/

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VIQ Solutions Reports Third Quarter Results, Solidifies Growth Platform for Next Level

“We significantly increased productivity, added new clients, expanded existing client volume, and launched new products to support a remote workforce. All of which contributed to a strong financial performance, including gross margin expansion. This success positions us well for 2021 when we expect to generate significant top-line growth, and positive net income and earnings per share,” said Sebastien Paré, VIQ Solutions’ President and CEO.

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