If you work in courts, legal practice, or insurance, transcription is a constant and essential part of your work. Hearings, depositions, recorded statements, interviews, calls. It all adds up quickly, and it rarely comes in at a manageable pace.
The pressure usually comes from two sides. You need transcripts quickly so work can move forward, and you need them to be accurate because people rely on them.
At VIQ Solutions, we’ve built solutions for teams facing exactly these challenges every day. Most have tried different approaches, manual transcription, fully automated tools, or a mix of both. Each solves part of the problem, though gaps remain when speed, accuracy, and workflow all need to come together.
Getting Access to Content Faster
One of the biggest frustrations is waiting for transcripts to come back before anything else can happen.
With VIQ’s FirstDraft™, that delay is removed. Audio captured through CapturePro™, MobileMic Pro™, or uploaded directly can be converted into a draft transcript within minutes. That gives teams immediate access to their content so they can start reviewing, searching, and moving forward immediately.
Where the Gaps Start to Show
A draft transcript is useful, though in many cases, it is not enough.
When transcripts are used as part of legal records, evidence, or claims documentation, the details are critical. Speaker attribution, phrasing, and technical terminology are all essential to get right.
This is where many workflows slow down again. Teams spend time reviewing, correcting, and validating transcripts before they can be relied on.
Turning Drafts Into Reliable Records
VIQ closes that gap.
Within the same workflow, draft transcripts using FirstDraft™ can be routed for professional review. Our in-house transcriptionists refine the content, confirm speaker attributions, correct terminology, and deliver a transcript that reflects exactly what was said.
AI gets your transcript faster. Human expertise ensures it’s perfect.
This removes the need for internal teams to spend excessive time fixing transcripts. Instead of working through errors, they receive a transcript ready to use right away.
One Workflow, Not Multiple Systems
Recording, transcription, review, and file management often happen across different tools, creating extra steps and delays. At VIQ Solutions, we bring all of this together into a single workflow.
Audio is captured with CapturePro™ or MobileMic Pro™, processed with FirstDraft™, then managed in NetScribe®. Each step connects to the next, so moving from a speech-to-text draft to a human-reviewed transcript happens seamlessly within the same environment.
Flexibility Without Slowing Down
Not every file requires the same level of transcription. Some recordings need to be accessed quickly for internal use, while others need a fully verified transcript that can be relied on in court or as part of a claim.
VIQ supports both. You can work from auto-generated drafts when speed is the priority and send specific files for full-service transcription when complete accuracy is necessary, using AI where it makes sense and bringing in human review where it matters most.
A Solution That Holds Up Under Pressure
In many industries, especially in courts, legal practice, and insurance, transcriptions have a major impact on the speed and outcome of your work.
At VIQ, our solutions are built to handle that reality. AI accelerates access to content, human review delivers the required level of precision, and a connected platform keeps everything organized and secure.
The result is a transcription workflow that removes delays, reduces manual effort, and delivers reliable transcripts at every stage.
That’s how we help our clients keep up with demand without sacrificing the quality of their documentation.
