How one of the world’s largest Accounting bodies gains timeliness and accuracy with Recording and Transcription Services

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About Global Accounting Body

One of the world’s largest accounting bodies offering core services to members including education, training, technical support and advocacy. Employees and members work together with local and international bodies to represent the views and concerns of the profession to governments, regulators, industries, academia and the general public.

The Problem

The Accounting Body faced the need to transition from in-person recorded meetings and hearings to remote recorded meetings during the global COVID-19 Pandemic. The Accounting Body was seeking a remote recording solution that supported fast transcription turnaround.

The VIQ Solution

With the industry-specific knowledge, experience, and technology to work with and understand the recording and transcription needs of conference and corporate meetings, VIQ Solutions was able to provide the Accounting Body with a tailored solution to meet their needs due to COVID-19 halting in person hearings and meetings.

VIQ Solutions Remote Recordings Process

VIQ worked collaboratively with the Accounting Body, to provide a VIQ staff member for Recording Services, also known as a Monitor, to take part in all requested meetings and hearings. The Monitor attends the virtual meeting and records the Zoom or Microsoft Teams session while also making important annotations to assist the transcription process.

The crucial role of the Monitor is to review the audio file progressively and to immediately notify those present in the meeting if there is an issue with audio quality that will have a detrimental impact on the accuracy of the transcript. It is the Monitor’s job to alert those present for:

  • environmental noise from one of the participants; or
  • participant not talking loud enough; or
  • an issue with the speaker’s microphone.

VIQ Transcription Services has enabled the following benefits for Accounting Body:

  • Dependable – The client can rely on VIQ to turn documents around within the designated period requested.
  • Economical – The use of VIQ Solutions allows the Accounting Body employees to focus energy beyond transcription on core business.
  • Service Oriented – Accounting Body stated that the customer service they have experienced is excellent. The account representative is always available to assist and address any questions or issues.

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Get in touch by filling out the form below. If you have any immediate questions, contact our Sales team at (800) 263-9947.

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By clicking the “Connect to Sales” button above, you consent to allow VIQ to store and process the personal information submitted above to provide you with the content requested. You may unsubscribe from these communications at any time. For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy.

Call Sales Now

+1 (800) 263-9947

Mailing Address

5915 Airport Rd, Suite 700 Mississauga, ON L4V 1T1

Connect with Us

VIQ offers several solutions and services to help your organization get the most out your digital media. For speedy and precise assistance, please provide us with a few details below and a member of our Sales team will be in touch with you shortly.

Industry

By clicking the “Connect to Sales” button above, you consent to allow VIQ to store and process the personal information submitted above to provide you with the content requested. You may unsubscribe from these communications at any time. For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy.

Call Sales Now

+1 (800) 263-9947

Email Sales

sales@viqsolutions.com

Mailing Address

5915 Airport Rd, Suite 700 Mississauga, ON L4V 1T1