VIQ Solutions Strengthens Cybersecurity and Analytics in Upcoming Software-as-a-Service Releases

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VIQ subsidiary, HomeTech Inc., will be first to offer benefits of new cybersecurity advances in VIQ software-as-a-service offerings (SaaS), NetScribe and aiAssist in the next few weeks.

TORONTO, March 20, 2019 (GLOBE NEWSWIRE) — VIQ Solutions Inc. (“VIQ” or the “Company”) (TSX Venture Exchange: VQS), a global provider of secure, AI-driven, digital voice and video capture technology and services for law enforcement, legal, insurance, courts, and transcription service provider markets, announced today new cloud and subscription-based services and solutions employing the best available defenses against evolving cyber threats.

VIQ’s new releases will deliver innovative and dependable solutions plus offer higher levels of protection and audit capabilities, a critical feature as captured content increasingly moves to off-premise infrastructure.

Recent breaches such as the personal data leak of US law enforcement personnel linked to a Texas State University–based training center and state-sponsored attacks on digital content confirm the critical importance of secure data to VIQ and its clients.

New York Cybersecurity Regulations, announced February 16, significantly raise the bar requiring companies to enable the highest degree in safeguards to protect their networks and customers.  VIQ’s enhanced cybersecurity ensures our customers have secure content and confidential information protection.

HomeTech’s transcription service offerings to insurance and corporate customers are greatly enhanced by these essential cybersecurity measures. The deployment of new SaaS based programs over the next few weeks will protect client content and move information securely across public infrastructure.

VIQ anticipates clients will use these new workflow tools by mid-April.

VIQ’s NetScribe, MobileMic and aiAssist intelligent processing services will deliver faster and more accurate transcripts while protecting confidential information from threats. These services generate significant workflow savings, reduced costs, higher margins, decreased turn-around times and higher transcript accuracies.

“We take the security of client data very seriously and, consequently, spent much time and effort to get that right,” said Malcolm Macallum, VIQ Chief Innovation Officer. “The challenge of protecting content in these new environments and across the globe is significant but vitally important. Our customers will rely on our new products and services to deliver simplified capture combined with secure content processing, distribution, and storage.” 

“We have developed these new technologies and analytics and are pleased to announce initial implementation of these advanced tools in our primary markets,” said Susan Sumner, Chief Operating Officer. “Now our customers will see the benefits of these leading-edge technologies deployed into the field.  Our focus was to secure all content and our demonstrated ability to deliver cybersecure products and services to begin over the next few weeks.”

For further information: Laura Serrano-Haggard, Chief Marketing Officer, VIQ Solutions, (905) 948-8266, email:

For more information about VIQ, please visit

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