VIQ Solutions – Secure by Design​

Security is the first design parameter that VIQ Solutions considers when products and features are developed. VIQ’s security policies and principles are incorporated at the forefront of product development initiatives and extended throughout the software development lifecycle, but security is never “done.” VIQ leverages a risk-based approach to continuously improve our security posture based on technical advancements and best practices.

Cloud First

VIQ’s platforms heavily leverage the public cloud, specifically Microsoft Azure and Amazon Web Services (AWS). Our usage of Azure and AWS allows our platforms to not only rapidly scale, but also provides several security benefits, including continuous monitoring and rapid feedback on emerging security threats.

Software As A Service

VIQ products are designed with the user interface securely accessible via a web browser. Our modern web applications are designed to provide the highest level of security while delivering ease of access and usability.

Our solutions are designed to ensure that confidential audio/video recordings and transcription files are never stored locally. Files are encrypted at all stages of storage and transmission to ensure that they remain confidential throughout the lifecycle of the transcription process.

System Configuration

Source Code Control
VIQ follows best practice for source code control using a GIT repository in Microsoft’s Azure DevOps. All access to the source code is monitored and tracked.

Data Segmentation
VIQ operates dedicated environments for the development and testing of our products and services to ensure production data is not exposed in non-production environments.

Change Management
VIQ assets are configured in accordance with best practices for security and hardening. Changes to VIQ systems and products are subject to formal review, approval, and testing.

Security

Compliance & Certification

VIQ has aligned the security program with the standards defined by ISO 27001. VIQ is ISO 27001 certified in the United Kingdom and in the process of acquiring certification in the United States. All security controls are aligned with the NIST Cybersecurity Framework. For Media customers, all privacy controls are aligned with the EU-U.S. and Swiss-U.S. Privacy Shield Framework.

CJIS ACE Seal
Cyber-Essentials-Badge
UKAS-ISO-9001
UKAS-ISO-14001
UKAS-ISO-27001

Data Protection & Management

Visit VIQ Australia?

You seem to be visiting the VIQ Solutions website from Australia. Would you like to view the AU site?

Connect with Sales

VIQ offers solutions and services to help your organization get the most out your digital media. Please provide us with a few details below, and a member of our Sales team will be in touch with you shortly.

By clicking the “Connect to Sales” button above, you consent to allow VIQ to store and process the personal information submitted above to provide you with the content requested. You may unsubscribe from these communications at any time. For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy.

Call Sales Now

+1 (800) 263-9947

Email Sales

sales@viqsolutions.com

Mailing Address

5915 Airport Rd, Suite 700 Mississauga, ON L4V 1T1

Get Answers

VIQ offers several solutions and services to help your organization get the most out of your digital media. For speedy and precise assistance, please provide us with a few details below and a member of our Sales team will be in touch with you shortly.

By clicking the “Connect to Sales” button above, you consent to allow VIQ to store and process the personal information submitted above to provide you with the content requested. You may unsubscribe from these communications at any time. For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy.

Call Sales Now

+1 (800) 263-9947

Mailing Address

5915 Airport Rd, Suite 700 Mississauga, ON L4V 1T1

Connect with Us

VIQ offers several solutions and services to help your organization get the most out your digital media. For speedy and precise assistance, please provide us with a few details below and a member of our Sales team will be in touch with you shortly.

Industry

By clicking the “Connect to Sales” button above, you consent to allow VIQ to store and process the personal information submitted above to provide you with the content requested. You may unsubscribe from these communications at any time. For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy.

Call Sales Now

+1 (800) 263-9947

Email Sales

sales@viqsolutions.com

Mailing Address

5915 Airport Rd, Suite 700 Mississauga, ON L4V 1T1