Transcription Services

Unparalleled Experience, Expertise, and Customer Service

You rely on accurately transcribed verbatim documents to use as evidence in investigations, court cases, and insurance claims. 

The essential nature of these documents makes it imperative that you know they are produced word for word, and formatted in compliance with all relevant specifications.

Acquiring and retaining the resources to transcribe audio files can be costly and time-intensive. This is why most organizations have outsourced this critical process to experienced, reliable, easy-to-manage vendors.

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VIQ Transcription Services can deliver what you need, when and how you need it, at prices you can afford and terms aligned with your business requirements. Our teams are some of the most skilled, experienced, and exceptional in the industry.

The VIQ Transcription Services team offers a unique, powerful, flexible combination of technologies, industry experience, and expertise that can meet your toughest transcription challenges, accurately, rapidly, securely, and economically.

  • Accurate
    Depend upon our advanced technologies, accuracy guarantees, and rigorous QA processes to assure adherence to your standards and requirements.
  • Fast
    The NetScribe™ transcription workflow management system automatically routes assignments based on author, job type, priority and delivery expectations. It also administers resources, content, templates, and billing formats to accelerate turnaround times.
  • Flexible
    We can easily handle multiple audio file formats, bill by the word, line, page, digital minute, or project, and customize reporting, billing, and delivery methods to meet your specific needs. We can also transcribe and translate documents in 40+ languages.
  • Expert
    Take advantage of 30+ years of experience in criminal justice, insurance, and law enforcement industries with our deep knowledge of the requirements and expectations of these highly specialized areas.
  • Affordable
    Reduce or eliminate your backlog and produce more transcription faster at less cost than possible with internal resources, with no up-front costs, minimum usage requirements, or service commitments.
  • Secure
    Your content always remains onshore, and is fully protected by encryption and other cloud-based security protocols based on international industry standards, at rest and in motion.
  • Client-focused
    Our teams take pride in their top-notch work quality and responsiveness, and each account is assigned a personal services representative who understands your needs and quickly and effectively answer any questions you may have.
  • Verbatim
    Our team of native English-speaking transcriptionists in the US and Australia are specially equipped to type exactly what's said in verbatim style. To become one of our high-skilled typists, click the button below.

We Specialize in All Types of Transcription

Recorded Statements

We transcribe your interviews verbatim with the accuracy guaranteed by our comprehensive quality assurance program and securely transfer them to you online.

Contents Inventories & Valuation Reports

Save time by allowing VIQ to do tedious data entry like entering dictated and hand-written contents into your template, spreadsheet or Xactimate.

Dictation Recordings

Dictated letters, memos, and reports are enhanced with improved grammar, accurate spelling, and formatted into customized with your templates and letterheads.

Meeting Minutes

We provide accurate, detailed minutes for corporate and government meetings that are a valuable reference for legal compliance and the status of projects.

Frequently Asked Questions

At Transcription Express Inc., we offer three transcription styles that vary in cost due to the different skill sets required to transcribe them. You can choose the style that suits your needs depending on the finished product and what you will do with it. Use this list to determine which style is right for you:

  • Verbatim: We type every word and phrase exactly the way it was said, including um’s, ah’s and slang pronunciations.
  • Modified Verbatim or “Court Style”: We leave out um’s and ah’s and correct the slang words, but do not adjust sentence structure.
  • Corporate: The document must be grammatically correct and ready for publication. We will verify any legal/medical terms or phrases.

If you would like to get rates for these styles use, visit our contact page and reach out!

We can transcribe just about any type of digital file available, including, standard .wav, .dss, .wma, .oga, .aud, .mp3, and .mp4. If you don’t see your file type listed, just give us call, we also have the ability to convert your current audio to an audio type we can transcribe.

We are able to return completed transcripts in as little as a couple hours or as long as five days, just depending on your needs and the size of the project or job. The price may be higher for those documents returned in a shorter timeframe. With a quick call to our office, we can meet all your needs!

Our digital platform has two recording options available for our clients depending on their preferences. A user can call into our dictation system and punch a simple series of numbered prompts to record their audio or they can use a handheld recording device or telephone to record and then upload the audio file through our secure ftp or DTS systems.

Yes, we provide transcription and translation of 40+ foreign languages.

  • Foreign Language Transcription: We can transcribe most recordings, regardless of the language(s) being spoken. Our Foreign Language Transcription service option provides our customers with a transcript that is typed in the language(s) spoken during the recording. For example, if a recording is spoken in Spanish, you will receive a transcript typed in Spanish only.
  • Foreign Language Transcription with Translation: In addition to transcribing spoken foreign languages, we can also translate them into English. Given the exacting nature of verbatim translation, the language spoken must first be transcribed to produce an accurate, verbatim translation. Therefore, this option produces a two-column document containing both languages — the language typed as spoken, along with its translation into English. For example, if a recording is spoken in Spanish, you will receive a transcript with the Spanish typed as spoken in the left-hand column, and its translation into English mirrored alongside in the right-hand column.
  • Direct-to-English Translation: To provide the best value to our customers, Net Transcripts can also Interpret a recording into English. This service option produces a document typed in English only, regardless of the language spoken. Our Direct-to-English Translation option is generally selected as a cost effective option when an agency wants a simple translation into English, generally for informational purposes. This service option does not contain a transcription of the language as spoken. For example, if a recording is spoken in Spanish, you will receive a transcript typed in English only.
  • Document Translation: Net Transcripts can translate most documents, including hand-written notes, typed letters and public notices. We can translate a document written in a foreign language into English, and conversely, we can translate an English document into additional languages needed so your message can reach its targeted demographic

We provide every client with a personal account services representative who knows your needs and can ensure that our end product exceeds your expectations. In addition, our general customer service team can be reached by phone during business hours to make sure your questions never go unanswered!

We will store your documents and transcripts for as long as you need. Some companies require destruction and/or removal of all files within 30 to 45 days, others require indefinite storage.

We have two methods you can choose to send us your digital files:

  1. Secure FTP
  2. Digital Transport System (DTS)

Both of these options are quick, easy, and secure! Once you have removed the audios from your digital recorder and are ready to send them for business transcription (for example), you can upload or attach your files. If you are using our secure ftp site, the files can be as large as 300MB or if you are using our Digital Transport System (DTS), we can receive files up to 250MB. All that’s required is a quick call or email to us and we’ll help you choose the best method and assist you in getting your audios uploaded.

Whether you have microcassettes or standard size cassettes, we are happy to transcribe your recordings for you. Simply call us and we’ll help you set up the mailing and processing of your tapes.

We can customize our reporting, billing and delivery methods to fit the needs of any business. We offer pricing that’s listed by the word, line, page, digital minute or project.

Then, when we send transcribed documents back to your team, we’re happy use the best delivery method — whether that’s online download, fax, secure email or delivery to your electronic imaging center.

Connect with Sales

VIQ offers several solutions and services to help your organization get the most out your digital media. For speedy and precise assistance, please provide us with a few details below and a member of our Sales team will be in touch with you shortly.

By clicking the “Connect to Sales” button above, you consent to allow VIQ to store and process the personal information submitted above to provide you with the content requested. You may unsubscribe from these communications at any time. For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy.

Call Sales Now

+1 (800) 263-9947

Email Sales

sales@viqsolutions.com

Mailing Address

5915 Airport Rd, Suite 700 Mississauga, ON L4V 1T1

Connect with Us

VIQ offers several solutions and services to help your organization get the most out your digital media. For speedy and precise assistance, please provide us with a few details below and a member of our Sales team will be in touch with you shortly.

Industry

By clicking the “Connect to Sales” button above, you consent to allow VIQ to store and process the personal information submitted above to provide you with the content requested. You may unsubscribe from these communications at any time. For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy.

Call Sales Now

+1 (800) 263-9947

Email Sales

sales@viqsolutions.com

Mailing Address

5915 Airport Rd, Suite 700 Mississauga, ON L4V 1T1