Transcription Services

Unparalleled Experience, Expertise, and Customer Service

You rely on accurately transcribed verbatim documents to use as evidence in investigations, court cases, and insurance claims. 

The essential nature of these documents makes it imperative that you know they are produced word for word, and formatted in compliance with all relevant specifications.

Acquiring and retaining the resources to transcribe audio files can be costly and time-intensive. This is why most organizations have outsourced this critical process to experienced, reliable, easy-to-manage vendors.

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VIQ Transcription Services can deliver what you need, when and how you need it, at prices you can afford and terms aligned with your business requirements. Our teams are some of the most skilled, experienced, and exceptional in the industry.

The VIQ Transcription Services team offers a unique, powerful, flexible combination of technologies, industry experience, and expertise that can meet your toughest transcription challenges, accurately, rapidly, securely, and economically.

  • Accurate
    Depend upon our advanced technologies, accuracy guarantees, and rigorous QA processes to assure adherence to your standards and requirements.
  • Fast
    The NetScribe™ transcription workflow management system automatically routes assignments based on author, job type, priority and delivery expectations. It also administers resources, content, templates, and billing formats to accelerate turnaround times.
  • Flexible
    We can easily handle multiple audio file formats, bill by the word, line, page, digital minute, or project, and customize reporting, billing, and delivery methods to meet your specific needs. We can also transcribe and translate documents in 40+ languages.
  • Expert
    Take advantage of 30+ years of experience in criminal justice, insurance, and law enforcement industries with our deep knowledge of the requirements and expectations of these highly specialized areas.
  • Affordable
    Reduce or eliminate your backlog and produce more transcription faster at less cost than possible with internal resources, with no up-front costs, minimum usage requirements, or service commitments.
  • Secure
    Your content always remains onshore, and is fully protected by encryption and other cloud-based security protocols based on international industry standards, at rest and in motion.
  • Client-focused
    Our teams take pride in their top-notch work quality and responsiveness, and each account is assigned a personal services representative who understands your needs and quickly and effectively answer any questions you may have.
  • Verbatim
    Our team of native English-speaking transcriptionists in the US and Australia are specially equipped to type exactly what's said in verbatim style. To become one of our high-skilled typists, click the button below.

We Specialize in All Types of Transcription

Recorded Statements

We transcribe your interviews verbatim with the accuracy guaranteed by our comprehensive quality assurance program and securely transfer them to you online.

Contents Inventories & Valuation Reports

Save time by allowing VIQ to do tedious data entry like entering dictated and hand-written contents into your template, spreadsheet or Xactimate.

Dictation Recordings

Dictated letters, memos and reports are enhanced with improved grammar, accurate spelling and customized templates and letterheads.

Meeting Minutes

We provide accurate, detailed minutes for corporate and government meetings that are a valuable reference for legal compliance and the status of projects.

Frequently Asked Questions

There are no set-up fees and no monthly subscription plans. Service is available on an as-needed basis and is non-disruptive to your current staffing or procedural operations.

We offer two transcription styles that vary in cost due to the different skill sets required to transcribe them.

  • Verbatim: We type every word and phrase exactly the way it was said, including ums, ahs, and slang pronunciations.
  • Clean Verbatim: We omit the ums and ahs and correct slang words, but do not adjust sentence structure.

We offer several turnaround time options to meet your needs based on project size, budget and timeline. We are able to return a completed transcript in as little as 3 hours, but our standard, and most popular, turnaround time is 3-5 business days. The longer the turnaround time, the lower the cost.

We provide transcription and translation services for a variety of audio and video formats. While most digital files are ready for transcription, some audio formats will need to be converted to a standard digital format before it can be transcribed. There is a conversion fee for this process. 

Our digital platform supports the capture of voice files using our no cost, mobile app. MobileMic provides streamlined capture from any location with a direct upload to our secure transcription management center. We also support the use of digital, hand-held recorders and provide a simple upload solution through our secure web portal. Telephone dictation is supported, but may incur an additional fee.

Whether you have microcassettes, standard size cassettes, or VHS tapes, we are able to transcribe your recordings. Simply contact us, and we will help you set up the mailing and processing of your tapes.

Yes, we provide transcription and translation of 40+ foreign languages.

  • Foreign Language Transcription:We can transcribe most recordings, regardless of the language(s) being spoken. Our Foreign Language Transcription service option produces a transcript that is typed in the language(s) spoken during the recording. For example, if a recording is spoken in Spanish, you will receive a transcript typed in Spanish only.
  • Foreign Language Transcription with Translation:In addition to transcribing spoken foreign languages, we can also translate them into English. Given the exacting nature of verbatim translation, the language spoken must first be transcribed before producing an accurate, verbatim translation. This option produces a two-column document containing both languages — the foreign language typed as spoken, along with its translation into English. For example, if a recording is spoken in Spanish, you will receive a transcript with the Spanish typed as spoken in the left-hand column, and its translation into English mirrored alongside in the right-hand column.
  • Direct-to-English Translation:To provide the best value to our customers, we can also Interpret a recording into English. This service option produces a document typed in English only, regardless of the language spoken. Our Direct-to-English Translation option is generally selected as a cost-effective option when an agency wants a simple translation into English, generally for informational purposes. This service option does not contain a transcription of the language as spoken. For example, if a recording is spoken in Spanish, you will receive a transcript typed in English only.
  • Document Translation: We can translate most documents, including hand-written notes, typed letters and public notices. We can translate a document written in a foreign language into English, and conversely, we can translate an English document into additional languages needed so your message can reach its targeted demographic.

We offer multiple pricing structures, including pricing by the word, line, page, digital minute or project. Please contact us for pricing details.

Our general customer service team can be reached during business hours by phone, email, or chat to make sure your questions never go unanswered. A client experience representative is also available to discuss the health of your account and your overall satisfaction.

Connect with Sales

VIQ offers several solutions and services to help your organization get the most out your digital media. For speedy and precise assistance, please provide us with a few details below and a member of our Sales team will be in touch with you shortly.

By clicking the “Connect to Sales” button above, you consent to allow VIQ to store and process the personal information submitted above to provide you with the content requested. You may unsubscribe from these communications at any time. For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy.

Call Sales Now

+1 (800) 263-9947

Email Sales

sales@viqsolutions.com

Mailing Address

5915 Airport Rd, Suite 700 Mississauga, ON L4V 1T1

Connect with Us

VIQ offers several solutions and services to help your organization get the most out your digital media. For speedy and precise assistance, please provide us with a few details below and a member of our Sales team will be in touch with you shortly.

Industry

By clicking the “Connect to Sales” button above, you consent to allow VIQ to store and process the personal information submitted above to provide you with the content requested. You may unsubscribe from these communications at any time. For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy.

Call Sales Now

+1 (800) 263-9947

Email Sales

sales@viqsolutions.com

Mailing Address

5915 Airport Rd, Suite 700 Mississauga, ON L4V 1T1