Support

Find information on VIQ’s Support offerings, download links and more.

Software, Support & Maintenance (SSM)

  • Maintain your VIQ product
  • Improve product performance
  • Implement new product functionality as it becomes available

Purchase your VIQ SSM Service today to get the most out of your VIQ software, as well as consistent coverage across all VIQ products.

Professional Services

  • Custom Software Development
  • End-User Training
  • IT Technical Training
  • Upgrade/Migration Services (On-Site or Remote)
  • Customized service available

Get a solution that is perfectly tailored to your business needs and maximize your ROI with VIQ’s Professional Services.

Technical Support

  • Assistance by phone, email or online
  • Between 8:00 AM and 5:00 PM EST
  • After-hours support may be available by special request or by appointment

For expedient support, please provide a valid Software Support and Maintenance (SSM) contract number and date on all support calls.

Clients without a valid SSM agreement will be charged on an hourly basis for Technical Support.

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VIQ Player Download

The VIQ Player app plays back audio and video that has been exported from VIQ’s recording software.
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Multi-channel Playback Control

USB Footpedals

Export to music format for CD burning

NOTE: The VIQ Player app is supported by Windows 7, Windows XP, and Windows 2000.

  1. If you have a previous version of VIQ Player (or Court Player) already installed, please uninstall it first.
  2. Click on the button below to download the app
  3. Unzip the donwloaded file
  4. Find and run the .exe file to install
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Certified Hardware

Click the link below to view VIQ’s certified hardware list.