VIQ Transcription Services

You rely on accurately transcribed documents in investigations, court cases, insurance claims, news stories, earnings calls, conference calls, media broadcasts...

Transcription Services for Every Industry

Digital recording, live transcription and litigation management enable streamlined court processes.

As courts navigate the need to accomplish more in less time, the ability to facilitate virtual proceedings, offer advanced collaboration tools, and streamline document management becomes increasingly crucial.

VIQ provides three transcription options—rough draft, final verbatim, and Live Events—to convert speech to text for these situations.

Leveraging our technology, which has successfully processed over 20 million minutes of recorded, multispeaker, multi-channel audio and video, along with transcribing 40 million pages of secure, industry-specific evidence documentation, we empower legal professionals with accessible and actionable information.

Legal - Law Firms

Digital recording, live transcription and litigation management enable streamlined court processes.

For successful litigation, law firms require technologies for strategic discovery, document management, and cross-team collaboration. From gaining timely matter resolution and managing costs to security and accurate records, you need solutions that can support and strengthen your casework.

Our technology has processed over 20 million minutes of recorded, multispeaker, multi-channel audio and video, and has transcribed 40 million pages of secure, industry-specific evidence documentation creating accessible, actionable information.

Criminal Justice Industry

Witness interviews, police report dictation, investigation recordings, jail calls and other audio/video recordings

VIQ Solutions provides confidential transcription and translation services to hundreds of law enforcement agencies around the world.

Security, confidentiality and chain-of-custody are always top of mind. VIQ, a CJIS-ready organization, utilizes the latest technical, operational and personnel security processes available to help departments convert speech to text. We specialize in the transcription and translation of various types of recordings including conversations involving multiple speakers, dictations from a single speaker, and exchanges conducted in foreign languages.

Get your officers and investigators out from behind their desks and stop paying overtime for them to type reports.

We currently serve hundreds of law enforcement agencies across the country, from small town sheriffs to large, metropolitan public safety departments. Regardless of your needs, our service can be easily integrated with your current workflow.

  • Criminal Investigations
  • Internal Affairs & Professional Standards
  • Patrol Operations
  • Jails & Correctional Facilities
Insurance Better by the minute

Car accidents, homeowners claims, natural disasters, and more.

Our skilled and detailed transcription team works to accurately process the recorded statements of claimants, witnesses, and other involved parties. Our comprehensive, multi-level, quality control review process, coupled with our team of experienced transcriptionists, results in error-free documents returned to you. Additionally, we can assist in handling your tedious data entry, such as entering dictated and hand-written contents into your template, spreadsheet, or Xactimate.

VIQ Solutions helps convert speech to text by creating top-tier transcripts for insurance organizations, including seven of the top ten property and casualty companies around the country. Regardless of your needs, our transcription services can be easily integrated with your current workflow. We help:

  • Insurance Adjusters
  • Insurance Carriers
  • Third-Party Administrators
  • Underwriters
Reliable, real-time transcription

Official documents and events for Government Speeches, Congressional Hearings, Cabinet Briefings, and other newsworthy events

We know city and state governments value speedy turnaround times and low costs, which is why we guarantee our contract-defined delivery windows, coverage 24/7/365, and offer reasonable prices for municipalities.

Our Transcription Services team has nearly 30 years of experience converting speech to text for Federal, State Local, Provincial and Territorial agencies. Our experienced staff provide fast, accurate, secure services that save you time and money.

We provide translation services, which include simultaneous telephonic interpretation of live events with coverage 24/7/365 in a variety of languages and formats. Our wide range of delivery options ensure a cost within your budget, partnered with a confidential production process.

Corporate Finance Industry

Earnings calls, analyst meetings, conference presentations, research interviews, focus groups, and other hosted meetings

Our team has more than 25 years of experience servicing the range of regulatory and internal needs of Corporate and Financial industry clients. Our experienced, knowledgeable staff provide fast, accurate, secure services that save you time and money.

Maintaining confidentiality is an important issue when it comes to corporate transcription. We know that discussions regarding important internal and sensitive issues are covered by the participants, and the transcription company and transcriptionist must take precautions not to allow any data to be compromised during their handling of the transcript or the audio files.

Our reliable team of transcriptionists is here to help you convert company recordings and marketing media into typo-free written documents that can be used for press releases, board meetings, educational seminars, and more.

In addition to our transcription services, we offer translation services, including simultaneous telephonic interpretation of live events with coverage 24/7/365 in a variety of languages and formats. Our wide range of delivery options ensure a cost within your budget, partnered with a confidential production process.

Studio Broadcasting, Media

Verbatim transcripts and captioning of live and pre-recorded broadcast programming

Current clients for these services include CNN, FOX News, Fox Business, MSNBC, PBS and other leading news producers requiring verbatim text on a rapid turnaround basis.

We convert speech to text for as-broadcast transcription, pre-feed transcription and B-roll logging, rush from-air transcripts when the PR team needs to communicate breaking news, captioning and video/transcript synchronization for enhanced searchability.

We offer newswire and database distribution of the transcripts to provide greater exposure and revenue generation, which helps offset the transcription cost.

In addition to our speech-to-text transcription services, we provide foreign language production and translation services, which include simultaneous telephonic interpretation of live events with coverage 24/7/365 in a variety of languages and formats.

Our wide range of delivery options ensures a cost within your budget, partnered with a confidential production process.

Transcriptionist using NetScribe to type document

Streamlining transcription workflows for owners, transcriptionists and managers

Transcription companies need to accurately transcribe large volumes of interviews, statements, reports, and other critical content. This means they spend valuable time listening to audio, keying into a computer, editing, dealing with handwritten notes – or all four. VIQ’s all-in-one software handles workflow management, QA, and billing and streamlines the transcriptionist’s job of converting speech to text.

  • Transcription company owners
  • Transcriptionists, typists and managers

A Hybrid Approach to Transcription

While artificial intelligence can help automate transcription and convert speech to text, recording conditions and subject matter can vary greatly. It means even our patented aiAssist technology can struggle to accommodate complexities such as multiple speakers, different languages, regional dialects and noisy settings – factors that can ultimately affect transcript accuracy. 

To overcome these shortcomings VIQ has developed a hybrid approach that brings together the best of automated technology and traditional expertise.

The Best of Both Worlds

Uploaded files are intelligently analyzed and dynamically directed to the best AI engine available for each specific task. These choices are informed by VIQ transcription specialists who constantly evaluate the world’s leading AI tools against professional standards. The result is a new level of transcript efficiency and accuracy without being tied to a specific AI technology – giving you the best option in every scenario.

Robust Data Security

VIQ is a global company that leverages talent from multiple countries to execute high-quality, cost-effective services for our customers. As a result, VIQ services are hosted in dedicated geographic regions and cloud environments with controls to meet customer security and compliance requirements regarding privacy and data sovereignty.

Explore Security >

A-LIGN ISO 27001
VIQ Solutions CyberGRX
CJIS ACE Seal
ANAB Symbol
Cyber Essentials Badge
UKAS-ISO-9001

Frequently Asked Questions

What type of transcription formats are available?

We offer two transcription styles that vary in cost due to the different skill sets required to transcribe them.

  • Verbatim: We type every word and phrase exactly the way it was said, including ums, ahs, and slang pronunciations.
  • Clean Verbatim: We omit the ums and ahs and correct slang words, but do not adjust sentence structure.

We offer several turnaround time options to meet your needs based on project size, budget and timeline. We are able to return a completed transcript in as little as 3 hours, but our standard, and most popular, turnaround time is 3-5 business days. The longer the turnaround time, the lower the cost.

We provide transcription and translation services for a variety of audio and video formats. While most digital files are ready for transcription, some audio formats will need to be converted to a standard digital format before it can be transcribed. There is a conversion fee for this process.

Our digital platform supports the capture of voice files using our no cost, mobile app. MobileMic provides streamlined capture from any location with a direct upload to our secure transcription management center. We also support the use of digital, hand-held recorders and provide a simple upload solution through our secure web portal. Telephone dictation is supported, but may incur an additional fee.

Whether you have microcassettes, standard-size cassettes, or VHS tapes, we can transcribe your recordings. Simply contact us, and we will help you set up the mailing and processing of your tapes.

Yes, we provide transcription and translation of 40+ foreign languages.

  • Foreign Language Transcription:We can transcribe most recordings, regardless of the language(s) being spoken. Our Foreign Language Transcription service option produces a transcript that is typed in the language(s) spoken during the recording. For example, if a recording is spoken in Spanish, you will receive a transcript typed in Spanish only.
  • Foreign Language Transcription with Translation:In addition to transcribing spoken foreign languages, we can also translate them into English. Given the exacting nature of verbatim translation, the language spoken must first be transcribed before producing an accurate, verbatim translation. This option produces a two-column document containing both languages — the foreign language typed as spoken, along with its translation into English. For example, if a recording is spoken in Spanish, you will receive a transcript with the Spanish typed as spoken in the left-hand column, and its translation into English mirrored alongside in the right-hand column.
  • Direct-to-English Translation:To provide the best value to our customers, we can also Interpret a recording into English. This service option produces a document typed in English only, regardless of the language spoken. Our Direct-to-English Translation option is generally selected as a cost-effective option when an agency wants a simple translation into English, generally for informational purposes. This service option does not contain a transcription of the language as spoken. For example, if a recording is spoken in Spanish, you will receive a transcript typed in English only.
  • Document Translation: We can translate most documents, including hand-written notes, typed letters and public notices. We can translate a document written in a foreign language into English, and conversely, we can translate an English document into additional languages needed so your message can reach its targeted demographic.

We offer multiple pricing structures, including pricing by the word, line, page, digital minute or project. Please contact us for pricing details.

Our general customer service team can be reached during business hours by phone, email, or chat to make sure your questions never go unanswered. A client experience representative is also available to discuss the health of your account and your overall satisfaction. Contact VIQ here.

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